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Review Roundup

Owning a home is a huge milestone in life. Every buyer’s path deserves the support of a knowledgeable guide and a partner who’s fully committed to their success. Our Loan Officers act as trusted advisors who empower individuals and families to feel confident at every step of the process.

We’re proud of the outstanding care our team delivers and inspired by the stories our clients share. This week, we’ll be highlighting some of the amazing feedback our Loan Officers from SFMC Home Lending and our sister companies have received.

Roger Salazar

“What made my experience truly great was Daniela Muñoz’s guidance and support throughout the process. She not only handled everything with professionalism but also showed compassion and empathy that made a stressful process so much easier. Whenever the paperwork felt overwhelming, she encouraged me and gave me the reassurance I needed. Daniela turned what could have been a daunting experience into a positive and uplifting journey.”

-Alma P A

Todd Baker

“We were in good hands with professionals in the industry who were going to help guide us to make the right decisions.”

-Carlos G

Terrie Goodloe

“Terrie is what made it great. When I would start to worry about stuff she would put my mind at ease. Wish there were more people like her in the service business.”

-Michael B

Jason Moreland

“Thank you to the team in making this process simple! We love our home and y’all helped make it happen!”

-Rodney P

Ronna Smith

“I can’t stress enough the value of the responsiveness and knowledge Ronna shared with me. Always positive interactions even when I was confused or frustrated.”

-Lisa M

Nash Wisdom

“We had a little credit snafu (that we were able to rectify). Before meeting Nash, I was in contact with another lender who made us feel less than worthy due to this credit issue. I appreciated that Nash didn’t make us feel this way and reassured us that he would help us figure it out had we not gotten it rectified. I was also impressed how accessible he was with such speedy responses including sending pre-qualification letters.”

-Shannon K

Shannon Brown

“Shannon Brown made our experience wonderful! She is incredibly reliable & knowledgeable and made this process a breeze. 10/10 experience, I highly recommend using Shannon Brown with SFMC.”

-Kaitlin G

Brandi LeBas

“As a first-time homebuyer, I was nervous and didn’t know where to start. From the very beginning, Brandi made the process so easy to understand. She took the time to explain every step, answered all my questions, and helped me feel confident about my decisions. She was always just a phone call or text away and truly went above and beyond to make sure I felt supported. Closing on my first home was such a big moment, and I couldn’t have done it without her guidance and encouragement. I highly recommend Brandi to anyone buying a home, especially first-time buyers!”

-Skylar O

Kenna Jones (S3 Home Loans)

“This was the smoothest house buying experience ever!”

-Michael W

Shanda Pigg

“From the very beginning, Shanda was engaged with us through the whole process. It felt like she was invested in what we were investing in. Just a great experience.”

-Timothy K

Homeownership is more than just a closing date. It’s a life milestone. Every buyer’s journey deserves knowledgeable guidance and a true partner who is invested in their success. Our Loan Officers don’t just process loans, they serve as trusted advisors dedicated to helping individuals and families feel confident in every decision they make.

We’re grateful for the exceptional service our team provides and are inspired when clients share their experiences. This week, we’ll be spotlighting some of the incredible feedback our Loan Officers from SFMC Home Lending and our sister companies. 

Becky Collins

“Becky’s willingness to answer my questions, no matter what time of day, and always being proactive. She never got annoyed with my questions, no matter how ignorant they were; she went above and beyond. After closing, she called me to congratulate my family and me and hoped it was a blessing for us. Her going out of her way to call and say that speaks volumes about her character and kindness.”

-Cameron T

Steve Barton

“Quick turnaround. Steve made us aware of our numbers the entire process. there were no last minute surprises. Thank you Steve for the quality of care and your teams commitment to excellence.”

-Jeffrey K

Ruth Ann Dunham

“Ruth Ann made herself available to answer any questions I had, she was very proactive. She is very patient, kind and knowledgeable. She is very personable and has a genuine heart to help all her clients.”

-Jeremiah K

Travis Arp

“Travis communicates wonderfully and makes it simple each time I purchase a home.”

-Julea W

Rachel Newsom (Builder Mortgage Direct)

“Your team responded to questions quickly. The responses were thorough and the follow-ups were timely. Your team was courteous and displayed excellent customer focus. Buying a home can be very stressful. This process was so smooth and frictionless that I did not feel much stress. You were transparent with the numbers and flexible to our needs.”

-Kerwin M

Donnie Eden (Prosperity Mortgage Advisors)

“Donnie was easy to work with, catered to our specific needs, prompt to answer questions, and was very diligent.”

-Sadie C

Taylor Jarrell (Prosperity Mortgage Advisors)

“Taylor went above and beyond! Always made the time for whatever questions or concerns ever had! He’s the best!”

-Lena L

Mike Mills

“They kept us aware of what we needed to do and how to do it. The process was very easy.”

-George P

Jason Anderson

“Jason Anderson made our experience great. In my opinion he went above and beyond to make us feel comfortable with the whole process.”

-Juan V

Ethan Davenport

“We could not have asked for a better loan officer than Ethan! From the very beginning, he was always available whenever we had questions, no matter how big or small. His knowledge and professionalism gave us the confidence we needed throughout the entire home-buying process. Ethan guided us every step of the way, made sure we were on the right path, and explained everything clearly so we always felt informed. Any challenges that came up, he handled quickly and with ease, which took so much stress off our shoulders. We are beyond grateful for Ethan’s support and would highly recommend him to anyone looking for a smooth and worry-free lending experience!”

-Benny G

We see homeownership as more than a simple transaction. It’s a meaningful milestone. Every buyer’s path deserves expert guidance and a genuine commitment to their success. Our Loan Officers go the extra mile serving as trusted advisors who are passionate about helping individuals and families make confident, well-informed choices.

We’re proud by the outstanding service our team delivers every day, and are elated when our clients share their stories. This week, we’ll be highlighting more amazing feedback our Loan Officers receive showcasing the lasting impact they have across SFMC Home Lending and our sister companies.

Shannon Brown

“Excellent communication, consistent updates, incredible programs, and amazing customer service.”

-Max R

Matt Royal

“Communication was great! Matt really explained all the fees and numbers with detail. If we had any questions he was always available. Could not have asked for anyone better!”

-Gerardo M

Liz Breaux

“Again Ms Liz is the best. Her honesty and caring for our well being with the house was great. She’s forever a part of my family. Ms Liz helped my children buy their home. My son a Lafayette police officer was killed, Officer Segus Jolivette. So when we decided to move closer to my daughter to help with the kids Ms Liz took over. When she found out who we were she told me “you’re going to be in your house for Christmas.” And we were. She’s was another blessing sent from God because He had the plan and we just had to follow. My daughter would talk about how Segus would call her all times of the day and night, and she was always there to help and answer questions. And she was the same with us, always answering and always pleasant. Thanks again for everything I am so happy to be closer to my daughter and the children. I feel a little more at peace now. I recommend Ms Liz to anyone. She is the best.”

-Edwanda C

Lisa Guidry

“Where do I start! Lisa has been amazing from start to finish, very knowledgeable in the industry she take her time to explain things & break it down in a way that you can understand it. Anytime I had a question or concerns she was a phone call away & always answered or communicated in a timely fashion. Lisa was very patient & made me feel at ease on days I wanted to give up. My experience was top tier Highly recommended!”

-Delona B

Bob Quick (Second Mile Mortgage)

“Prompt service. Knowledge to think outside the box. And, persistently checking in to see if there was anything he could do for me.”

-Matthew K

Stephanie Johnston

“The professionalism, transparency and too notch communication made this experience extremely pleasant as a first time homebuyer!”

-Regina V

Charles Mentesana

“From beginning to end, Charles made the process easy, answered all our questions and kept us informed throughout the process.”

-Debra L

Diane Davalos

“Diane’s creativity, communication, and compassion. I felt as though she treated us as though we were family”

-Mark R

John Hardimon

“The communication and the overall attitude of the team made the process smooth and made me feel comfortable about the process. Everything was clear and transparent. The team was all very friendly and willing to answer my questions when I had them.”

-Katryna G

Jarred Briggle (S3 Home Loans)

“How streamlined the entire process was and that is all thanks to Jarred and his team. He makes this process so easy and is great to work with.”

-Kristie D

We believe homeownership is more than just a transaction. It’s a journey that deserves expert guidance and genuine care. Our Loan Officers aren’t just mortgage professionals; they’re trusted partners that are passionate about helping individuals and families make confident, informed decision.

With clear communication, expert insight, and unwavering support, they’re with you every step of the way.

We’re proud of the exceptional service our team provides and even prouder when our clients share their experiences. Each week, we’ll be spotlighting the incredible reviews our Loan Officers receive, showcasing the real impact of their dedication across SFMC Home Lending and our sister companies.

Shanda Pigg

“Great communication and explanation of the process. I felt comfortable asking every basic question. Lightning quick responses and that I got the keys right after I signed made my life so much easier. Not to mention the professionalism shown when dealing with push back from the sellers team. Premium service. 13/10”

-Michelle K

Jason Moreland

“Jason was amazing. He communicated with me daily and kept me up to date in the process. Jason will fight for you and will help you to get all the information you need in a timely manner. Jason was caring and thoughtful. He made you feel like family and not just a client.”

-Irene T

Jake Little

“As first time homebuyers, we didn’t know what we were getting ourselves into. However, Jake and his team displayed knowledge and confidence, which in turn allowed us to understand and trust what we were hearing. Jake is honest, kind, and passionate. I would choose him again and again.”

-Jett D

Terrie Goodloe

“We chose this team on a referral. They did not let us down!”

-Karen T

Pete Montesino

“We were never in fear of not getting the loan. Pete walked us through ever step and was honest about what we should expect. He was there for every question we had and touched base with us throughout the process.”

-Kiedron K

Kenna Jones (S3 Home Loans)

“Kenna and her team was INCREDIBLY patient with us in our pretty unique circumstances. With everything that happened, she got everything pushed through in the most perfect timing.”

-Gabriel B

Ronna Smith

“The service and personal attention we received from Ronna and her team were exceptional and beyond what we were expecting! As first time home buyers everything was new to us and the most important thing we wanted was someone we could trust. Ronna was there for us every step of the way. I’m glad we chose her services and would recommend Ronna to anyone buying a home.”

-Gibi Z

Angela Benevich

“Angela and her team guided me and informed me about all the important Information on time and they have excellent communication skills.”

-Gabriel R

Roger Salazar

“The constant communication and how Roger and Daniela worked to get our loan funded quickly. They were always quick to respond to any questions and to explain our options. We never felt like we were a bother to them.”

-Annette H

Michael Chalker

“Michael and his team consistently go way above and beyond to take care of their clients. Our latest home purchase was particularly complicated, and Michael worked his magic all the way up to and including the day of closing to make sure we could get funding. I’m very grateful to have found him and his company many years ago.”

-Bryant C

We believe that buying a home should be more than a transaction. It should be a personal, guided experience led by professionals who genuinely care. Our Loan Officers are more than just mortgage experts; they’re highly trained professionals with a passion for helping individuals and families achieve the dream of homeownership. Whether it’s your first home, your next home, or a refinance, they’re committed to providing clear communication, expert guidance, and unwavering support every step of the way.

We’re proud of the exceptional service our team delivers and even prouder when our customers share their stories. We want to highlight some of the outstanding reviews our Loan Officers have received from clients who experienced the SFMC Home Lending difference firsthand.

Ethan Davenport

“I have bought several houses in the past, and this is by far the best experience I have ever had.Thanks to Ethan and his team, the process was made smooth, convenient and very professional. Ethan is very knowledgeable, and maintained highest level of prompt and transparent communication. I would definitely use Ethan again and will recommend to my friends.”

-Eslam M

Brandi LeBas

“Brandi made everything of this process as easy and simple as possible. All documents were sent in a timely manner and really made the experience flow as smooth as possible. Would 100% recommend Brandi to anyone.”

-Brooke A

Eric Wommack

“Buying a home can be a very stressful process, but Eric was there to help answer all of our questions, was extremely knowledgeable, and was truly amazing to work with. We highly recommend him and his team!”

-Michele C

Nash Wisdom

“We’re so thankful to have had Nash by our side during the process of purchasing our first home in June 2025. As first-time buyers, the mortgage process felt overwhelming at first, but he made everything so much easier to understand and navigate. From our very first conversation, Nash was incredibly responsive, knowledgeable, and patient. He walked us through every step, from pre-approval to closing, always making sure we understood our options and felt confident in our decisions. We truly appreciated how transparent and organized he was throughout the entire experience. What could have been a stressful process ended up feeling smooth and manageable, and a big part of that was thanks to his guidance and support. We highly recommend Nash to anyone looking for a dedicated and trustworthy loan officer. We couldn’t have done it without him!”

-Susana V

Patty Wertenberger

“Again, we have nothing but wonderful things to say about Patty. She made the entire home buying process feel easy and stress-free—which was such a blessing, especially with kids (including a toddler!) in tow. Patty was always on top of everything, consistently following up with emails and phone calls to ensure we understood every detail. Her communication, care, and commitment gave us so much peace of mind. We truly felt supported every step of the way, and we’re so grateful for her help.”

-Ethel S

David Couch

“David was absolutely amazing throughout the entire process. Communication was constant the entire process. He was always available on the couple of times I had questions that he had not preemptively already answered or provided information for. He went above and beyond with connections for other services when the numbers I provided were higher than he knew was available. On a personal note, David is a great person and I enjoyed our verbal and text conversations. The App is extremely user friendly and made the transfer of documents and information quick and an ease. Brianna and Dalia were also amazing. Both were quick and informative about everything that was requested and clarifications when needed. I have previously purchased six homes and this was by far my best experience I have ever had. I will definately use this team for my next purchase and will strongly advocate for their use with anyone I know interested in financing in the future. Please pass along my sincere gratitude and appreciation to the entire team.”

-John K

Kevin Copher

“Kevin was knowledgeable and honest throughout this process! He made the entire process seamless and made sure that I understood every aspect! I actually felt prepared and confident walking into closing. He also made himself readily available for us at all times. He also has a wonderful sense of humor, and you can clearly recognize that we wants what is best for you and your family. Having Kevin on our mortgage team was invaluable! He and our realtor worked so hard for us and I truly appreciated their working relationship, as I believe that helped make things soo soo much easier on us given the stress of buying a home!”

-Haley M

Todd Baker

“Todd is honest and answers all questions- no matter how big or small-very promptly. He’s interested in whether or not we understand everything. This is our second experience with Todd and we will always refer our friends and family to him. We trust Todd to lead us in the right direction.”

-Shan A

Natalee Berry

“What made the experience great was the incredible support and dedication from Natalee and Kristin. They were always responsive, guided me through every step of the process, and truly cared about helping me get into my new home quickly. Their professionalism and teamwork made the whole experience smooth and stress-free.”

-Artem G

Stephanie Johnston

“Stephanie and her entire team were amazing from start to finish. they were very knowledgeable and answered any questions that we had. They made the process a breeze!”

-James S