5 Star Review Round Up - May 2021 - Service First Mortgage

We get it – home buying can be daunting. Embarking on a journey to make one of the largest purchases of your life presents challenges you may not have thought of, but thankfully our Loan Officers are experts who are here to help!

So how are we doing? Let’s take a look at what our clients said last month!

Erich Cosio

Erich was extremely patient and knowledgeable. He was upfront and direct about what I needed to do and after following his advice exactly as he said we got positive results. I’m very pleased to have worked with him!

-Ignacio

Betsy Feroli

I was given Betsy’s name by an old friend after feeling uncomfortable with my experience dealing with a different lender. Betsy answered a bazillion questions that I had. She always returned calls/texts quickly. When all was said and done, we closed on our home with the best possible lender experience that we could have had. Betsy’s intent to help people is evident and her experience and knowledge were on display in every conversation. Go to Betsy for your lender needs!

-Jamal

Leslie Arnold

Leslie is professional and authentic. Business professional and caring. A rare quality to have in business. Mind and heart. Follow through, consistent, listens, and has your best interest. Able to follow all the regulations and maintain a relationship. Present in what she is doing. She gave me a wonderful experience

-Sherry

Ronna Smith
Everything went smoothly and the care that everyone gave was outstanding. Responsiveness to emails and texts were quick. Everyone was kind and went above and beyond to make sure I was taken care of. I’ve never bought a house until now and I could not have asked for a better experience. OUTSTANDING work from all involved.

-Elizabeth

Cindy Mersch
Transparent 100% of the time, always there to answer any questions we had. Took time regardless of when it was to make sure we were taken care of and we were understanding every step of the process. I learned a lot throughout our experience working with Service First and that was because of Cindy.

-Andrew

Charles Mentesana

Charles is one of the best professionals I’ve met in ANY industry. His attention to detail mixed with honest, genuine care for my family made our home buying process extremely smooth… His team confidently guided us to the finish line with grace and ease. We are truly grateful that Charles and his whole team were involved with handling our purchase and will recommend him to everyone I know looking to get into a new home. Truly Top Notch Service! Thank You, Charles!

-Francis

Amber Barrientes

Quick service and response time, great guidance, and very informative. Amber was the third lender we worked with and she did more in one hour than the other two accomplished in 2 months. 6 weeks and one hour later… I’m sitting in my new home. What a GOD send.

-Jeffrey

Carrie Ehlert

Carrie is awesome and such a great communicator. She helped us talk through scenarios and figure out the best option and timing for our refinance. She made the process easy and we were even happier than expected with the end result! As a Realtor, I recommend Carrie to my clients without hesitation and she’s the first person I called to handle our personal mortgage needs.

-Benjamin

Michael Chalker

Michael and his team found a way to make our home loan possible. His knowledge and his caring personality made our dream home a reality as we were initially told that there was no way that we were able to get a home loan. We appreciated all the effort put into our loan and we never felt left out of the loop and received updates throughout the process which is unlike any other home loan service we have worked with! Outstanding Team!

-Alex

Nash Wisdom

Nash showed great customer service. Gave me clear direction on the many steps that needed to be completed and walked me through each one. Would always promptly reply with any question I had.

-Dennis

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