5 Star Review Round Up - March 2021 - Service First Mortgage

We get it – home buying can be daunting. Embarking on a journey to make one of the largest purchases of your life presents challenges you may not have thought of, but thankfully our Loan Officers are experts who are here to help!

So how are we doing? Let’s take a look at what our clients said last month!

Mel Rader

Melanie did everything she could to help us. From helping fix my credit score to adjusting our loan last minute and being available anytime for any questions we had.

-Kathleen

Jennifer Williamson

Jennifer has a passion for what she does. Its not just a job to her. The team communicated with one another. We celebrated small wins when the scores improved. No question was a dumb question. I was never a number. I never felt I was inadequate because I was not purchasing a 300,000 home. She made it happen.

-Lokiethia

Carrie Ehlert

She was helpful, friendly, and diligent to get things done fast. She exceeded our expectations. She provided us with important information and was able to get our process done diligently. We loved working with Carrie!

-Claudia

Kevin Johnson
SFM had the best communication and customer service! The entire team was there to help us understand the process and answered all of our questions. We felt very confident with Kevin and his team every step of the way! They have such great communication skills and I enjoyed their positive personalities! It was a pleasure to work with them considering this can be a stressful situation, but we didn’t have to worry because they kept us on track and helped us achieve our goals. They are awesome!

-Rena

Donna Dunning

Donna was so informative and trust me I had a million questions. She is very compassionate and walked me through everything. I adore her and I am super grateful for her helping us make our dream come true.

-Billy

Geoff Burkhart

The whole experience couldn’t have been easier for a first-timer. Everyone I spoke with had such a great and friendly attitude. The whole team communicates well with each other and is always open to answering all my newbie questions. So appreciative of all their hard work!

-Michelle

Alleson Edwards

Alleson made the first time home buying process as easy as she could for me. Alleson and her team really go above and beyond to help their customers. I am so grateful for her communication during this time.

-Erica

Pat Quick

This is the second time we have had Pat Quick assist us in our home financing needs and just like before she was very informative and patient in explaining the process from start to finish. Not once in the entire process did she make us feel rushed or pressured into anything nor was she bothered with explaining sections of the documentation that wasn’t clear to me. We will continue to use Pat and her team in the future.

-Albert

Monty Dobbins

Monty was always accessible and ready to answer any question we had. He went above and beyond to make our entire refi process effortless on our part. We knew Monty and the staff at Service First Mortgage were tirelessly working for us behind the scenes. Exceptional service indeed!

-Christopher

Stephanie Johnston

The whole process, from beginning to end, was handled professionally and in a timely matter. We were expecting more red tape and pleasantly surprised that all of the potential red flags were taken care of immediately, which allowed the process to continue seamlessly.

-Angela

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