5 Star Review Round Up - July 2019 - Service First Mortgage

We get it – home buying can be daunting. Embarking on a journey to make one of the largest purchases of your life presents challenges you may not have thought of, but thankfully our Loan Officers are experts who are here to help!

So how are we doing? Let’s take a look at what our clients said last month!


Stephanie Johnston

Stephanie and her team were very knowledgeable, helpful, and patient throughout the entire process. Stephanie made sure we got the lowest interest rates and noticed that we were overpaying for Home Owners insurance. Decreasing both saved us hundreds of dollars monthly.
– Melissa T.

Luke Rosenblum

Every time I have a mortgage question Luke is always available to take my call and give me his professional opinion. I’m not well versed on how mortgages work and Luke is always patient with me and takes the time to educate me. Luke always works quickly and gets things like my recent Refi. Done promptly.
– Addison P.

Charles Mentesana

This is the second time I have had the pleasure of working with Charles. Both times he has proven to be knowledgeable, responsive, and a good communicator. Both times he kept me focused and on track, and everything happened just as he said it would. In short, Charles’ knowledge, skill, and personality greatly decreased the stress of what is normally a very stressful process. If I ever buy another house, I will not hesitate to call Charles again.
– John M.

Rachel Crider

Rachel and Emily were both very punctual and easy to talk to. They made buying a home a breeze. Very thankful for their hard work and dedication during the whole process.
– Chanda S.

Danny Faulkner III

Our loan was a challenge and Danny did everything in is power to make it as pleasant as possible . And in the end we got the house that we deeply wanted.
– Daniel C.

Melody Drury

Melody was an incredible help throughout this whole process. She was always very quick to answer any questions or concerns that I had, and made sure to keep me updated as every step was completed. I will absolutely recommend her, and Service First, to my friends and family.
– Harley R.

Mindy Mitchell

Mindy Mitchell’s job is outstanding. She guided me and my husband throughout the whole process of buying our fisrt home. She is just like a friend. Her job is amazing. Everything was smooth and Mindy always, always took the time to explain everything and cheer us up. She is just Great at what she does. Definitely will recommend her to anyone, anytime.
– Chad T.

Judith O. Smith

Everything went smoothly and on time. We received the best service. Judith came to us and exceeded in her service.
– Dennis A.

Liz Hoyle

Liz reached out to me at the same time I was already thinking about calling her to do a cash out refinance. It was magic! This is the second refi we have done with her. She is absolutely the most responsive person I have ever dealt with. Anytime that I send a message or communication she always responds, regardless of day or time. Liz is an excellent example of what customer service and care looks and feels like!
– Julie B.

Mark Dean

Mark provided personable, professional attention to detail and the needs of not only the customer but the realtors, builder and title company personnel as well. After 20+ years in the military, and 6 previous home purchases ( 4 we built), this was by far the most difficult situation. It came at a time when we were recovery from surgeries and loss of a parent and Mark thought he was just providing his normal every day great service- but to us it us it meant our closing was in good hands.
– Michael E.

If you’re ready to get started on your home buying journey, we can help!
Contact us today!

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