5 Star Review Round Up - January 2021 - Service First Mortgage

We get it – home buying can be daunting. Embarking on a journey to make one of the largest purchases of your life presents challenges you may not have thought of, but thankfully our Loan Officers are experts who are here to help!

So how are we doing? Let’s take a look at what our clients said last month!

Cindy Mersch

The process was very smooth for a first time home builder. Both Cindy Mersch and Erin Mersch were very knowledgeable and personable throughout the entire process. They were detailed in their emails and always professional in all modes of communication. I am thankful I was able to work with both of these ladies and I would absolutely recommend them to my friends and family!


Michael Chalker

What made it great? You name it. Everything. Friendly, available, patient; all the things we need when dealing with the stress of home loans.


Mel Rader

Melanie and the team at SFMC were very timely, informative, and thorough. They were honest and upfront about everything and explained every process step along the way. This was very important to us being first-time homeowners and having had a very dishonest relationship from a previous lender. Melanie is a true gem and God-send. We will forever be connected with SFMC and will send all our friends and family to the company as well! 😊


Roger Cazares
The service my fiancé and I received throughout the entire process of purchasing our home was awesome. Roger and his team made themselves available to us any time, no matter the time of day or night which was really important to us. Any questions we had or when help was needed, one of them was always available immediately to assist us. They helped make this process less stressful and extremely smooth!


Judy Miller

I know I can always count on Judy and her team to be incredibly responsive, provide exceptional customer service for the client and the agent, and communicate with everyone in a timely manner. She just doesn’t provide a loan for a home, she genuinely cares about the service she provides and consistently goes above and beyond to close on time. Beyond all of that, she genuinely cares about the relationship she has with everyone she is involved with. I am proud to partner with Judy!


Jason Moreland

Jason made the experience very enjoyable! Always very kind and helpful. I would definitely recommend him and would like to thank him. It’s not easy building a house long distance unless you are dealing with Jason!! Thanks, Jason for all you did!


Carrie Tully

Carrie made my experience as a first-time homeowner very easy! It was a very quick and smooth process and I will be recommending her to all my friends and family!


Richard Woodward

Richard Woodward and his team at Service First Mortgage are the best! This is my second time to refinance using his services! They make the whole process easy to go through and worth your time! Thanks again for making it happen!


Amy Bott

Amy was always reachable and driven to get you closed ASAP. She was able to provide different options we could execute for maximum benefit while keeping future project goals in mind. Amy and the team always kept me in the loop and made sure the process kept moving along having various obstacles in our path. Thank you again, Amy and Team!


Chris Carney

Chris. Was. Amazing. We had a two-month nightmare with Bank of America and NOTHING got done. Chris and his team got everything done for us in about three weeks! After dealing with a company that didn’t put us first, Service First showed us that they cared about our needs and our timeline. They totally came through and I’m so incredibly happy we chose them to handle our mortgage!


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